http://pcgfirm.com/blog Customer Expertise Driving Performance Fri, 06 Jan 2012 19:51:50 +0000 hourly 1 http://wordpress.org/?v=3.0.3 http://pcgfirm.com/blog/?p=8#comment-41 Jennifer Kramp Fri, 06 Jan 2012 19:51:50 +0000 http://pcgfirm.com/blog/?p=8#comment-41 As a follow-up to my previous comment, does anyone have tips for effective touchpoint map design to share? My company (a href="www.touchpointdashboard.com">Touchpoint Dashboard</a>) is working on a tool to make mapping more efficient, more insightful and easier to share. As a follow-up to my previous comment, does anyone have tips for effective touchpoint map design to share? My company (a href=”www.touchpointdashboard.com”>Touchpoint Dashboard) is working on a tool to make mapping more efficient, more insightful and easier to share.

]]> http://pcgfirm.com/blog/?p=8#comment-38 Jennifer Kramp Wed, 04 Jan 2012 16:27:35 +0000 http://pcgfirm.com/blog/?p=8#comment-38 Good insight here – thanks for sharing! From my experience, I’ve found it challenging to fit all of this information into a map format that’s easy to read and share. Good insight here – thanks for sharing! From my experience, I’ve found it challenging to fit all of this information into a map format that’s easy to read and share.

]]> http://pcgfirm.com/blog/?p=3#comment-20 Hollie Mon, 12 Dec 2011 12:21:04 +0000 http://pcgfirm.com/blog/?p=3#comment-20 Wow! That's a really neat answer! Wow! That’s a really neat answer!

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